Privacy Policy — ExamCracker AI

Effective date: September 13, 2026

This Privacy Policy explains how ExamCracker AI, operated by Om Prakash Prasad, handles information when you use the ExamCracker AI website and Android application.

1. Information we collect

Depending on the features you use, ExamCracker AI may process:

• Account information: name and email address used to create or sign in to an account.
• Study and profile information: selected exam, study preferences, XP, streaks, test results, topic performance, weak areas, study sessions and related learning progress.
• Content you submit: questions, doubts, syllabus/textbook content or other material you intentionally submit to AI-powered features.
• Payment information: payment and transaction details required to process paid plans. Card, UPI and other payment credentials are processed by the payment provider and are not stored by ExamCracker AI as raw payment credentials.
• Technical information: information necessary to operate, secure and troubleshoot the service, such as request metadata and server logs.
• Public visitor telemetry: when you browse public pages without signing in, we may record the IP address observed by our server, browser user-agent, referring page, public page visited, anonymous session identifier, and visit timestamps/counts for security, abuse prevention, traffic measurement and product analytics.
• Local device storage: the app may store preferences and session-related information locally in browser/app storage, such as theme and active exam/tab state.

2. How we use information

• To create and authenticate your account.
• To provide exam preparation, mock tests, analytics, flashcards, study planning and other requested features.
• To personalize your learning experience and save your progress.
• To generate AI responses, explanations, mock questions and other requested educational content.
• To process subscriptions and payments.
• To maintain service security, prevent abuse and troubleshoot technical issues.
• To comply with applicable legal obligations.

3. Service providers and third parties

ExamCracker AI uses service providers to operate specific parts of the service:

• Supabase: authentication, database storage and related backend services.
• Google Gemini: AI generation features. Content you submit to an AI feature may be transmitted to the configured AI provider to generate the requested response.
• Razorpay: payment processing for paid plans. Payment processing is subject to Razorpay's own terms and privacy practices.
• Hosting/infrastructure providers: hosting and delivery of the application and backend services.

We do not sell your personal information.

4. Data security

We use reasonable technical and organizational measures intended to protect information, including authenticated access controls, HTTPS for network communication, server-side authorization checks for protected features, and secure handling of payment secrets on the server. No internet service can guarantee absolute security.

5. Data retention

We retain account and study information for as long as reasonably necessary to provide the service, maintain your learning history, resolve disputes, comply with legal obligations, and protect the service. Information that is no longer required is deleted or anonymized when reasonably practicable.

6. Account deletion and data deletion requests

You may request deletion of your ExamCracker AI account and associated personal/study data by using the account deletion option available in the app or by emailing ompa979@gmail.com.

When a valid deletion request is processed, we will delete or de-identify the account and associated personal/study data that we control, except information we are required or permitted to retain for legal, security, fraud-prevention, accounting or transaction-record purposes. Where a third-party provider independently retains information under its own legal obligations, its applicable privacy policy and retention rules also apply.

7. Children's privacy

ExamCracker AI is an educational service and is not specifically directed to children under 13. We do not knowingly request personal information from children under 13. If you believe a child has provided personal information to us, please contact us so that we can review and take appropriate action.

8. Cookies and local storage

The service may use browser/app local storage for authentication/session state, preferences and learning-related settings. The service may also use standard technical mechanisms required to operate the application. These mechanisms are not used to sell personal information.

9. Changes to this Privacy Policy

We may update this Privacy Policy when the service, data practices or legal requirements change. The updated version will be posted on this page with a revised effective date.

10. Contact

For privacy questions, data requests or account deletion requests, contact:

Om Prakash Prasad
Email: ompa979@gmail.com